RECRUIT
We offer Japan's First Corporate Concierge Service!
Do you want to work at TPO to make it a success?
We offer Japan's First Corporate Concierge Service!
Do you want to work at TPO to make it a success?
At TPO we aim towards creating a working environment where diversity is seen and used as a strength.
We provide a Corporate Concierge Service with an innovative twist as we focus on the personal lives of our users.
We support employees in the discovery of new possibilities for their personal lives.
At TPO we aim towards creating a working environment where diversity is seen and used as a strength. We provide a Corporate Concierge Service with an innovative twist as we focus on the personal lives of our users. We support employees in the discovery of new possibilities for their personal lives.
TPO People
●are ready to take on the challenge to improve society through a startup business
●want to improve their business skills while demonstrating hospitality
●can work independently
●have strong communication skills
●move projects forward
●believe that being happy leads to higher work performances
●work towards a society where diversity is recognized and accepted
●thrive in team work
●grow in a creative environment
Research Specialist Job Description
- Title
- Research Specialist
- Number of Available Positions
- Some
- Required Skills
-
・Microsoft Office Skills (Word, Excel)
・Use of online communication tools and project management tools
・You are excited to respond to customers requests and questions in a detailed and speedy manner
・You enjoy and are skilled at collecting and researching information using the Internet etc
・You are able to look beyond a request, and truly understand the thoughts and intentions behind it
・It is a plus if you have a specific passion or research interest
・Welcome to those who can write business level Japanese
- Position Overview
- As a research specialist you gather and suggest a response to the request received from our users. At TPO we receive a wide range of requests, and common themes are; childcare, elderly care, hobbies, and learning. As a research specialist you will be assigned to a theme in order to develop expertise. No matter the request, we always aim at enhancing employees’ private life and we aim at creating a happy way of life by increasing opportunities and discoveries. In cooperation with the concierge, you will provide the needed information and create reports to the user.
- Recruitment Background
- At the moment we are looking for a Research Specialist to strengthen our team. As a research specialist you are responsible for delivering the indispensable part of completing a user’s request, namely the research part. Currently, the TPO concierge team is highly diverse, and research specialists are located in Japan and overseas. Our research specialists work from the Roppongi office as well as remote (overseas or different parts of Japan) to support the daily requests we receive. As we are expanding our client base we are looking to strengthen our team in order to support the increase in incoming requests.
- Working days
- Working days are negotiable according to personal circumstances (e.g. 3 days working week). You will be expected to handle 20-40 reports per month (number of reports will vary according to the content)
- Working hours
- Working hours are negotiable according to personal circumstances. Office hours at our Roppongi office is 9:00-18:00 (1 hour break)
- Work location
- Roppongi, Minato-ku, Tokyo (our office) At home, remote work possible (overseas possible)
- Salary
- According to our regulations
- Contract Format
- Outsourcing contract or part-time contract
Bilingual Corporate Concierge Job Description
- Title
- Bilingual Corporate Concierge
- Number of Available Positions
- Some
- Required skills
-
・Microsoft Office Skills (Word, Excel)
・Use of online communication tools and project management tools
・English skills (written and verbally) equivalent to daily conversation
・Japanese skills (written and verbally) equivalent to business level
- Position Overview
- Our concierges are often resident at the client’s concierge desk in order to support employees with private life matters. Concierges receive a wide range of requests, and common themes are; childcare, elderly care, hobbies, and learning. No matter the request, we always aim at enhancing employees’ private life and we aim at creating a happy way of life by increasing opportunities and discoveries. The important thing is not to only listen to a request, but to truly understand the user’s needs and intentions. Depending on the content of the request, concierges provide information and create a report for the client in cooperation with the back office research specialist.
- Working days
- Monday to Friday (holidays: weekends and holidays)
- Working hours
-
① 7:30-16:30 (break one hour)
② 9:00-18:00 (break one hour)
③ 12:00-21:00 (break one hour)
Working hours are negotiable according to personal circumstances.
- Work location
-
Clients office (depending on client; in Tokyo).
Roppongi, Minato-ku, Tokyo (our office)
- Salary
- According to our regulations
- Application method
- Please fill in "Contact Form" on the CONTACT page of our website and send it to us.
Sales Job Description
- Title
- Sales
- Number of Available Positions
- Some
- Required skills
-
・Microsoft Office Skills (Word, Excel)
・Corporate Sales and Project Management experience
・Intermediate Business English or working experience in English is very welcome
・Fluent in Japanese and experience in working in Japanese business environment is a plus
- Position Overview
-
① Business Development
Expand the number of clients and users of the concierge service. The main task is to understand the client's individual issues and needs. Based on this understanding creating and selling a proposal for our service.
② Account Management Manage client accounts who already use the YourConcierge service. Improve the service satisfaction by frequent communication. Duties include, creating monthly reports which show the feedback of the employees/users, and event planning.
- Working days
- Monday to Friday (holidays: weekends and holidays)
- Working hours
- 9:00-18:00 (1 hour break)
- Work location
- Roppongi, Minato-ku, Tokyo (our office)
- Salary
- According to our regulations
- Application method
- Please fill in "Contact Form" on the CONTACT page of our website and send it to us.
